New rules to protect consumers
A new UK law to protect consumers from rogue traders has come into force.
The Consumer Protection Regulations bans 31 specific practices and tighten controls on traders ranging from double-glazing salesmen to fortune tellers.
It also outlaws traders using misleading statements, fake credentials and aggressive sales practices.
Among the tactics that are now illegal are bogus closing down sales, limited time offers that are later extended, false testimonials on websites and high pressure sales techniques, especially those likely to harm the elderly or vulnerable.
Businesses breaking the law face substantial fines and prison sentences, depending on the seriousness of the offence.
The Office of Fair Trading (OFT) and Trading Standards will enforce the new rules.
But fortune-tellers, astrologists and other mediums are among those opposing the new laws, saying they will be forced to tell customers that they are offering "entertainment only" and their work is not "experimentally proven".
Consumer Affairs Minister Gareth Thomas said: "Honest traders understand the value of treating customers fairly and they've had enough of losing profit to the small minority of rogues who use underhand tactics to get ahead.
"The Consumer Protection Regulations will deliver better protection for consumers, cut red tape and put in place a simpler and clearer consumer law that will be easier to interpret and enforce."
© Independent Television News Limited 2008. All rights reserved.
Post to Fark
Post to del.icio.us
Digg this story
Post to reddit
Post to Facebook
Post to StumbleUpon
Post to GNN
ITN Source