Frequently Asked Questions
How do I make a comment about a programme?
You can contact each of the ITN news services in the following ways and your comments will be passed to the department at ITN:
By email:
viewer_liaisonC3@itn.co.uk: for comments on our ITV News programmes.
viewer_liaisonC4@itn.co.uk: for comments on our Channel 4/More4 News programmes
radio@itn.co.uk: for comments on our radio programmes
views@setanta.com: for comments on Setanta Sports News
By phone:
You can call ITN on 0207 833 3000 and ask to be put through to the viewer liaison line for the news programme you wish to comment on.
Or you can write to the relevant news service - ITV News, ITV London News, Channel 4 News, More4 News, Setanta Sports News or IRN at ITN, 200 Gray's Inn Road, london, WC1X 8XZ.
How are my comments handled?
Every comment about our programme is dealt with by the relevant news department and will be passed on to an editor. Where appropriate we will contact you to answer your query or address any complaint.
How do I contact ITN with a story that you might be interested in on your news programmes?
You can contact each of the ITN news services with a story by email:
ITV News: itvplanning@itn.co.uk or viewer_liaisonC3@itn.co.uk.
Channel 4 News: c4home@itn.co.uk or c4foreign@itn.co.uk.
Setanta Sports News: views@setanta.com
How can I contact ITN presenters and reporters?
We can pass on correspondence to our presenters and reporters. You should write to:
The name of the person you wish to contact
c/o Viewer Liaison
ITN
200 Grays Inn Road
London WC1X 8XZ
Does ITN run visits to its studios?
Unfortunately ITN is not able to offer visits to its headquarters.
How do I apply for a job at ITN?
ITN advertises job vacancies in the national or broadcasting trade press. You may also view our visiting the working at ITN section of this site.
I've found a technical fault or an error on your website.
If you have discovered a technical fault or an error on our website then please accept our apologies for any inconvenience this may have caused. We aim to keep our site free from errors and appreciate your help in bringing mistakes to our attention.
Please report an error or technical fault by sending us an email with all the details to editor@itn.co.uk
How do I find a story which you broadcast?
We do not supply tapes of coverage. If you wish to purchase a report broadcast on one of our programmes please contact ITN Source.
ITN Source
200 Gray's Inn Road
London
WC1X 8XZ
Tel: 0207 430 4480
Fax: 0207 430 4453
Email: sales@itnsource.com
Website: www.itnsource.com
I have appeared in a news bulletin and would like a personal copy on tape, who should I contact?
You should contact the producer you worked with for tape requests.
Who runs ITN?
ITN is an independent company, currently owned by four shareholders: ITV PLC(40%), Daily Mail and General Trust(20%), Reuters(20%), and United Business Media(20%). With senior ITN executives they make up the Board of Directors of the company.
Day to day the company is run by an executive team, including the Chief Executive, Finance Director and Director of Business Affairs.
Each of ITN's news services - ITV News, ITV London News, Channel 4 News, More4 News, Setanta Sports News and ITN On - are run by a dedicated editor, who works in conjunction with ITN management and the commissioning editor at the relevant channel they make their programmes for. Each of ITN's business units - ITN Source, ITN On, ITN Consulting, ITN Factual has its own senior manager, and senior managers look after further areas such as Corporate Communications and Technology.
